Contact Us


What payment options do I have?

We accept payments via PayPal, American Express, Master Card, Visa, or eCheck. All payment methods require a U.S. billing address.

For your protection, your credit card number is safely transmitted by SSL, directly to a secure electronic vault, and never stored on our servers. Your Credit Card/PayPal account will be charged immediately upon placing your order.

Can I cancel my order?

Unfortunately, we cannot guarantee the ability to change or cancel an order once it has been submitted. If you were logged in or created an account at the time of checkout, you will see an option on the My Account page next to your order, to request a cancellation.

Please contact our Customer Service Department and we will assist you to our fullest capability.

Why do I have duplicate charges on my credit/debit card?

The most common cause of duplicate charges on a card will occur when clicking the “confirm” button more than once. If you see more than one charge on your card, check the ‘My Account’ section of our site. If you do not see more than one order listed under your account, the second charge is what is known as a “Verification Hold”.

Most “Verification Holds”, or AVS, occur when a bank or credit card company’s files list an old address on your account. When this happens, the bank often puts a hold on the card, which should be released within 3-5 business days.

How can I pay with my prepaid debit card?

Any payment method on our site requires a verified U.S. billing address. By default, most prepaid cards do not have an address associated with them. You must contact your card provider to add a verified address to your prepaid card. The number to call to associate your address with your card is typically located on the back of the card.


What is your return policy?

If your package is received damaged, please refuse the package and contact us immediately. All returns are subject to inspection by our Returns Department. If the item/s has been opened and is no longer in its original condition, a 15% restocking fee may be applied. If the product is defective within 30 days of receipt, please contact our Customer Service Department for a return authorization (RMA). RMAs are required for all returns. When contacting Customer Service, please be sure to include the following

  • Order number
  • The product you wish to return
  • Reason for return (Please specify)
  • All original packaging if the product has been opened
  • Would you prefer a refund or an exchange (We cannot guarantee availability)

Please Note: During the major holiday season of orders shipped between November 15th & December 31st, returns are accepted until January 31st.

How long does it take for a refund to show on my account?

Once a refund has been issued, you should see it reflected on your account within 3-5 business days. Saveonfreeshipping reserves the right to refuse a return, refund, exchange and/or charge a restocking fee for any product that does not comply with the above mentioned requirements.


What are my shipping options?

While there is no current method to choose customized carriers for shipping options, ships via UPS, USPS and FedEx carriers, depending on package weight and shipment location. Shipping is always free, no matter how many items you purchase! You may choose express shipping methods for an additional fee.

How long will it take to receive a shipment?

If an order is placed before 3pm on a business day, it will usually ship the same day. Depending on your location, the estimated shipping time can take anywhere from 1-10 days.

Once an order has been placed you will receive an e-mail confirmation containing the estimated shipping date and another e-mail containing your tracking number will be e-mailed to you when your order ships. Tracking numbers may take up to 72 hours to become active on the tracking site.

Can I combine multiple orders and pay only once for shipping?

Good news! With free shipping on all the goods on our site, there’s no need to worry about extra freight charges.

Do you ship to an APO/FPO address?

Yes, we do ship to APO and FPO addresses that are verified addresses.

My package is missing

Got home and your package was missing? Check with your neighbors and anyone who may have received the package on your behalf. If you cannot locate it, please contact our Customer Service Department so we can further assist you.

If you would like to submit a return request, please visit our Returns page.

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About Us

Online daily deal sites are perfect places for those who love shopping online for desirable and great deals on services. If you are one of these individuals, make sure to commit with the most trusted site to ensure ultimate protection of your interest as a customer. We are an online daily site that you can trust. We sell varieties of electronics and we provide shipping services to our valued customers who place their orders online.

Our Story

This company was originally founded by two best friends who started selling their products online from their basement. Surprisingly, this has grown into a 10,000 square foot warehouse in which we provide quality, up to date and the newest home items and electronics. We offer varieties to choose from so customers are given all the liberty to select products that match their needs.